Inquiries

Privacy Policy

We are fully aware of our mission and responsibility, and declare that we will promote the protection of personal information by establishing the following privacy policy, building a system for protecting personal information, and ensuring that all employees recognize the importance of protecting personal information and take appropriate measures.

Article 1 Acquisition and Use of Personal Information

We will use personal information only within the scope of the stated purpose of use after clarifying the purpose of use. The purpose of use shall be clearly stated in the personal information management ledger, and the personal information manager shall be responsible for establishing and implementing procedures to ensure that personal information is not used for purposes that deviate from the purpose of use. In addition, the Company shall establish an internal management system and take safety control measures to ensure that personal information is not used beyond the scope of the purpose of use.

Article 2: Management and Protection of Personal Information

Personal information shall be strictly managed and shall not be disclosed or provided to any third party without the consent of the customer. In order to prevent leakage, loss, or damage of personal information, the following security control measures shall be taken. In addition, we have established and implemented procedures to prevent problems from occurring, and if a problem should occur, we will promptly take corrective measures to prevent recurrence. (Some of the security measures we will take include: limiting who can access personal information, setting access privileges to personal information, taking measures against unauthorized access to networks and terminals, setting or encrypting passwords for personal data, and restricting the export of personal data to external storage media.

Article 3 Governing Law, Education, etc.

The Company shall comply with all applicable laws, regulations, national guidelines, and other norms regarding the handling of personal information held by the Company. In addition, we will conduct educational and enlightening activities for our employees to ensure that they are aware of the importance of personal information.

Article 4: Response to Inquiries and Complaints

The Company shall establish a system and procedures for receiving and responding to inquiries and complaints about personal information held by the Company, and shall respond promptly to such inquiries and complaints.

Article 5: Continuous Improvement of Personal Information Protection Management System and Structure

The Company will continuously improve its management system and framework for personal information protection.

Date of Enactment April 20, 2017
Seiichi Osawa, President, VANGUARD ENTERPRISE CO., LTD.

Publication of Purpose of Use of Personal Information

1. When we acquire personal information, we will do so in an appropriate manner in compliance with the law. When we intend to acquire personal information and receive it directly from you in writing or via the Web, we will clearly state the purpose for which the personal information will be used. We will not use the information for any purpose other than the stated purpose. In case of use, we will obtain prior consent from the customer. However, if the purpose of use is clear from the circumstances at the time the information is provided, we may omit specifying the purpose of use.

2. We will use personal information for the following purposes, except when personal information is provided directly by the person in question.

  1. <1> To accurately respond to inquiries and requests from customers.
  2. <2>To confirm the contents of contracts and to manage the work of employees of business partner companies.
  3. <3>To perform work within the scope permitted by the business operator to whom personal information has been outsourced.

Note, however, that <3>is not information subject to disclosure by the Company.

About Cookies

Cookies may be sent to users’ computers.

Cookies issued by the Company

Cookies are information such as usage records that are sent from the server to the user and stored on the user’s computer as a file, etc. Although no personal information is directly stored in the cookie itself, some cookies are tied to personal information to obtain web browsing history data.

We send and receive cookies for the following purposes.

  1. To study the number of site users and traffic.
  2. To provide information on our products, services, events, seminars, campaigns, surveys, etc., and to respond to inquiries, to improve and newly develop them, and to provide information on the products of our business partners.
  3. To deliver optimal advertisements to customers using behavioral targeting advertising services.

If you do not wish to receive cookies and related web browsing history data, please delete or reject cookies. Please refer to the “Help” menu of your browser for instructions on how to set cookies. Please note that if you reject cookies, some functions of the contents and services provided by the Company may be restricted.

For inquiries/complaints/disclosure of personal information, please contact
Shin-Tokyo Building 9F, 3-3-1 Marunouchi, Chiyoda-ku, Tokyo 100-0006, Japan
Personal Information Management Manager General Manager, Administration Department TEL. 03-6212-1055 e-mail:op@vangent.co.jp